We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.

We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.

We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.

We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.

We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.

We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.

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As of: 4:39 AM, 7/14/24

Helping Neighbors Program

Qualifying families can receive a free home energy efficiency assessment, installation of free energy-saving products and helpful energy-saving information.

Consumers energy worker pointing out air leaking from an unsealed screen door.

Free Energy Saving Upgrades for Income Qualified Customers

You could get free energy saving upgrades and a home energy report depending on your household income. Find out more details below.

3 Steps to Home Energy Savings


Get Started: Select Your Service Type


If you’re interested to see if you’re qualified for the Helping Neighbors Program, please select your service type below. From there, you’ll see a list of eligibility requirements and the online application.
If you’re interested to see if you’re qualified for the Helping Neighbors Program, please select your service type below. From there, you’ll see a list of eligibility requirements and the online application.
For All Other Service Customers > For Electric Only Customers >

If you’re interested to see if you’re qualified for the Helping Neighbors Program, please select your service type below. From there, you’ll see a list of eligibility requirements and the online application.
If you’re interested to see if you’re qualified for the Helping Neighbors Program, please select your service type below. From there, you’ll see a list of eligibility requirements and the online application.
For All Other Service Customers > For Electric Only Customers >

Your Potential Home Upgrades


Smart Thermostat Installation

Smart thermostats help you save money by changing your temperature at set times. This way, you don't waste energy when you're not home or when you're sleeping.

Water Pipe Insulation

By insulating your water pipes, your water will lose less heat, which means you won’t need to use as much energy to keep your water at a hot temperature.

Door Sealing

With proper door sealing, less warm or cold air will escape from your home. This helps keep your home at a nice temperature without having to adjust your thermostat often.

How the Program Works


The tech person was very knowledgeable about the upgrades she was installing in my home and informed me on them.

Tonya T.

Kalamazoo, MI

Need Help Paying Your Bill?

Check out the payment assistance programs that we have available to help with your needs.