We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.

We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.

We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.

We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.

We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.

We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.

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As of: 3:03 AM, 6/20/24

Energy Theft

Energy Theft is a Dangerous Crime

Energy theft happens, and it happens a lot. In Michigan alone, about 70,000 energy thefts occur. It goes by several names but mostly happens by diverting or messing with the meter. It’s illegal, costly and dangerous. Energy theft can cause shock, fire, serious injury and death. If you suspect energy theft, call us at 855-843-3878 or report it online using the form below.

Reward for Energy Theft Information

Did you know that thieves even steal copper wire from live power lines and transformers? If you have information about a copper theft, call our Security Command Center at 800-760-3295. You may be able to get a reward of up to $10,000 for information leading to the conviction of anyone involved in energy theft. This includes copper theft, vandalism, tampering or trespassing at an electric substation or service center.

For your safety, we ask you do not confront anyone that you think may be an energy thief. Doing so may put you in danger or interfere with the investigation.

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Energy Theft

If you or someone you know suspects energy theft please complete the following information or call Consumers Energy toll free at (855) THEFTSTOP, (855) 843-3878.

Energy Theft Location

Suspect's Information (Optional)

Reporting Party Information (Optional - Information provided is kept confidential)