We're aware of intermittent slowness when attempting payment related transactions. We're sorry for any inconvenience and ask that you try again later today.

We're aware of intermittent slowness when attempting payment related transactions. We're sorry for any inconvenience and ask that you try again later today.

We're aware of intermittent slowness when attempting payment related transactions. We're sorry for any inconvenience and ask that you try again later today.

We're aware of intermittent slowness when attempting payment related transactions. We're sorry for any inconvenience and ask that you try again later today.

We are currently experiencing technical difficulties with processing payments. While troubleshooting is underway, please return later this afternoon to complete your transaction. We apologize for the inconvenience!

We are currently experiencing technical difficulties with processing payments. While troubleshooting is underway, please return later this afternoon to complete your transaction. We apologize for the inconvenience!

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As of: 6:55 PM, 1/27/21

Energy Theft

Energy Theft is a Dangerous Crime

Energy theft happens, and it happens fairly often. In Michigan alone, about 70,000 energy thefts occur. It goes by several names but mostly happens by diverting or tampering with the meter. It’s illegal, costly and dangerous. Energy theft can cause shock, fire, serious injury and death. If you suspect energy theft, call 855-843-3878 or report it online using the form below.

Reward for Information About Energy Theft

Thieves even steal copper wire from live power lines and transformers. If you have information about a copper theft, call our Security Command Center at 800-760-3295. You may be eligible for a reward up to $10,000 for information leading to the conviction of anyone involved in copper theft, vandalism or tampering or trespassing at an electric substation or service center. For your safety, we recommend you do not confront any suspected energy thieves. Doing so may put you in danger or interfere with the investigation.

If you or someone you know suspects energy theft please complete the following information or call Consumers Energy toll free at (855) THEFTSTOP, (855) 843-3878.
Energy Theft Location
Suspect's Information (Optional)
Reporting Party Information (Optional - Information provided is kept confidential)