COVID-19 Update: We do not anticipate an impact to our energy services and have implemented guidelines to keep customers & employees safe.

COVID-19 Update: We do not anticipate an impact to our energy services and have implemented guidelines to keep customers & employees safe.

COVID-19 Update: We do not anticipate an impact to our energy services and have implemented guidelines to keep customers & employees safe.

COVID-19 Update: We do not anticipate an impact to our energy services and have implemented guidelines to keep customers & employees safe.

We are experiencing intermittent system issues today. You may encounter technical difficulties while making payments and reporting outages. Thank you for your patience as we work on the site.

We are experiencing intermittent system issues today. You may encounter technical difficulties while making payments and reporting outages. Thank you for your patience as we work on the site.

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As of: 9:39 PM, 5/28/20 learn more

Energy Theft

Energy Theft is a Dangerous Crime

Energy theft happens, and it happens fairly often. In Michigan alone, about 70,000 energy thefts occur. It goes by several names but mostly happens by diverting or tampering with the meter. It’s illegal, costly and dangerous. Energy theft can cause shock, fire, serious injury and death. If you suspect energy theft, call 855-843-3878 or report it online using the form below.

Reward for Information About Energy Theft

Thieves even steal copper wire from live power lines and transformers. If you have information about a copper theft, call our Security Command Center at 800-760-3295. You may be eligible for a reward up to $10,000 for information leading to the conviction of anyone involved in copper theft, vandalism or tampering or trespassing at an electric substation or service center. For your safety, we recommend you do not confront any suspected energy thieves. Doing so may put you in danger or interfere with the investigation.

If you or someone you know suspects energy theft please complete the following information or call Consumers Energy toll free at (855) THEFTSTOP, (855) 843-3878.
Energy Theft Location
Suspect's Information (Optional)
Reporting Party Information (Optional - Information provided is kept confidential)