Help Center
Our General Information, Business and Landlord Specialists are here to help.
Experiencing a Downed Wire or Gas Leak?
Experiencing a Downed Wire or Gas Leak?
Please call 9-1-1 right away then us at 800-477-5050.
Report an Issue
Report or track power and streetlight outages, find tree trimming information, and learn how to spot scams and energy theft.
Need Help Paying Your Bill?
We have different assistance options that can help you manage your bill.
Ways to Pay
We offer a variety of options to make paying your bill simple and convenient.
Start, Stop or Transfer Service
Manage your electric or gas service quickly and easily online.
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Payment Center Locator
Contact Us
Residential
Our Michigan-based team of representatives is here to help. We're available Mon-Fri, 7 a.m. - 6 pm. To fax us, use 1-800-363-4806. If you're contacting us from outside the U.S., call 001-1-517-768-3092.
Business
We have dedicated business specialists ready to assist you Mon-Fri, 8 a.m. - 4:30 p.m.Small & Medium Business: 800-477-5050
Commercial & Industrial: 800-477-4090
Multifamily Properties
Manage all your services for all your properties from one place. We're available Mon-Fri, 7 a.m. - 6 p.m.