Natural Gas Operations

Our natural gas storage fields are a unique asset that helps ensure reliable and affordable natural gas service. Constant vigilance also plays a big role. Learn more.

Consumers Energy natural gas worker speaking to a woman in front of her homw

We Are Delivering for Michigan

To meet our state’s energy needs we're modernizing our system. Our Natural Gas Delivery Plan is a 10-year road map to a system that’s even more safe, reliable, affordable and clean.

See Natural Gas Delivery Plan

Pipeline Projects



From infrastructure replacements to facility upgrades and system expansions, we're always making improvements to our 30,000-mile natural gas network. It’s all to make sure you have the most reliable and safe service possible.

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Four Cities Metro Pipeline

Replacing over 8 miles of natural gas pipeline in Royal Oak, Madison Heights, Clawson and Warren

See a Map Timeline & More See a Map Timeline & More
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Pipeline Upgrade

See when and where natural gas pipeline upgrades are happening using our interactive map.

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What to Do if You Smell Gas


1: Leave the Area Right Away

If you smell a rotten egg smell, leave without using electronics, even your cell phone.

2: Call 9-1-1

When you are in a safe place, call 9-1-1 first. Tell them the situation, your address, and where you are.

3: Call Us at 800-477-5050

Call Consumers Energy after you have called 9-1-1.

Information and Statistics


Meter Exchange Program

How We Bring Natural Gas to You


From the Well to Your Home


Most of the natural gas we use comes from outside Michigan. It’s a long trek from the well to your home, with many stops along the way. Odor is added to help detect the unlikely event of a leak.

1
We Shop

We shop for natural gas in and outside of Michigan.

2
We Ship

Natural gas travels to Michigan through a network of pipelines before arriving at a storage field or city gate.

3
We Store

We store natural gas in underground porous rock formations to help keep energy costs stable, even during the winter.

4
We Prepare

On its way to your home, natural gas passes through a city gate, where pressure is adjusted and a rotten egg odor is added to help detect leaks.

5
We Deliver

Finally, natural gas travels through distribution and service lines to your meter before delivering gas to your home.

Natural gas storage facility

Storage is the Secret to Affordability

To help keep natural gas affordable in Michigan, we use a simple strategy:

  • We buy natural gas in the summer when prices are typically lowest and store it.
  • The natural gas is kept in 14 storage fields across Michigan.
  • Stored gas helps keep service reliable and costs affordable during the times you need it most.
  • On average, we’re paying 60% less for natural gas than a decade ago. That means you’re paying less too.

Consumers Energy gas worker at a natural gas city gate facility

Ensuring Reliable Gas Delivery

We’re one of the nation’s largest natural gas distribution companies, operating more than 28,000 miles of pipelines. To ensure you have the safest, most efficient natural gas service, we continuously make improvements and upgrades to our system. We’re spending about $1 billion in improvements over the next few years to make sure you get the most out of your energy dollar.

Natural Gas by the Numbers


  • 4.1 Million Over 4 million Michiganders in 45 counties rely on our natural gas service.

  • 396 Billion Delivered Every year we deliver nearly 400 billion cubic feet of natural gas.

  • 151 Billion Cubic Feet We own 14 underground gas storage fields that are capable of storing 151 billion cubic feet of natural gas. That’s 45% of our natural gas customers need to get through winter.

  • 2,000 team members are dedicated to natural gas service.

  • 2,500 Miles We have nearly 2,500 miles of transmission pipeline.

  • 28,000 Miles We have 28,000 miles of natural gas distribution pipeline.

Our Blueprint for the Future


We’re reducing methane emissions from our natural gas system. This is an important step to neutralize the impact of greenhouse gases—which are more potent than carbon dioxide—from our operations by the end of the decade. From advanced methane detection systems to carbon offset programs, we're committed to driving progress toward a reliable and equitable energy future.
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