Emergency

Downed Power Line?
Call 9-1-1 and 800-477-5050

If you see a downed power line:

• DO NOT get close to it. Stay at least 25 feet away
• DO NOT touch anything it’s in contact with
• Always assume it’s dangerous. Assume overhead power lines are also dangerous

Summer Power Outage:

• Call 800-477-5050 to alert us to any life support equipment in the home
• Keep refrigerators and freezers closed to keep food fresh (food is still safe to consume when the power is out less than 4 hours)
• Turn off your air conditioner
• Open windows for natural ventilation
• Drink bottled water to stay cool and hydrated

Prepared for an emergency?

Supplies to keep on hand:

• Flashlights
• Candles
• Battery-operated or crank radio
• First Aid kit
• Bottled water
• Non-perishable snacks or foods
• Generator fuel

Smell Natural Gas?
Call 9-1-1 and 800-477-5050

If you smell natural gas (a rotten egg or sulfur odor) or suspect a leak:

• DO NOT try to locate the source of the leak
• DO NOT use a light or electric device
• DO NOT use a lighter or light a match
• Notify the neighbors if possible

Winter Power Outage:

• Call 800-477-5050 to alert us to any life support equipment in the home
• Dress warmly or use blankets
• Leave a trickle of water on to prevent pipes from freezing
• Stay in a room with a fireplace or woodstove
• Ventilate the home if using a kerosene heater
• Avoid potential carbon monoxide poisoning
• Never use a charcoal grill, camp stove, propane or natural gas as an inside heat source
• Never operate a generator inside a home or garage

Safe Generator Operation:

• Follow instructions to avoid accidental carbon monoxide (CO) poisoning
• Never operate inside a home or garage
• Make sure generator is properly grounded
• Never connect to home wiring or electrical outlets
• DO NOT overload generator
• DO NOT store generator fuel indoors