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Consumers Energy Payment Center
PO Box 740309
Cincinnati, OH 45274-0309
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Online payment & other services will be unavailable from noon on Oct. 19 through 6 a.m. Oct. 23 for a security and service upgrade. We’re sorry for the inconvenience.
Emergency Assistance – 24 Hours a day, 7 days a week
If you see a downed power line:
Supplies to keep on hand:
If you smell natural gas (a rotten egg or sulfur odor) or suspect a leak:
We’re still working on this part of the site. In the meantime, we’re sending you back to the old site. Check back soon for updates!