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Consumers Energy Payment Center
PO Box 740309
Cincinnati, OH 45274-0309
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Payment processing and online services will be unavailable from August 24 at 10 p.m. to August 25 at 9:30 a.m. for service and security upgrades.
Emergency Assistance – 24 Hours a day, 7 days a week
If you see a downed power line:
Supplies to keep on hand:
If you smell natural gas (a rotten egg or sulfur odor) or suspect a leak:
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