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We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.

We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.

We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.

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As of: 11:49 AM, 4/29/24

News Release

Consumers Energy Selected by U.S. Department of Energy for $100 Million to Support Aggressive Reliability Upgrades

Jackson, Mich. Wednesday, October 18, 2023

A Down Payment to Deliver on "24 Hour or Less" Reliability Roadmap in Michigan Communities

The U.S. Department of Energy today selected Consumers Energy to receive $100 million to strengthen Michigan’s electric grid. The commitment represents a huge next step to bolster the company’s Reliability Roadmap to reduce the number and length of power outages across the state.

In particular, Consumers Energy will use the federal funding to strengthen the backbone of its electric system in disadvantaged communities – where the most investment is needed to limit outages. Consumers Energy will replace more poles and equipment, plus add the latest technology to detect and respond to outages.

“Building a stronger grid to withstand Michigan’s fiercest weather is our top priority. We are thrilled the Department of Energy recognizes and is willing to support our plan to keep the lights on 24/7 for our nearly 2 million customers,” said Tonya Berry, Consumers Energy’s senior vice president of transformation and engineering. “We consider this a $100 million down payment on our Reliability Roadmap.”

Consumers Energy announced its Reliability Roadmap last month. The blueprint to strengthen Michigan’s electric grid includes two long-term goals:

  • No customer will be without power for more than 24 hours.
  • No outage will affect more than 100,000 customers.

The new federal funding will help Consumers Energy to accelerate that long-term plan and ultimately reduce costs to customers. The funds come through the Grid Resilience Utility and Industry Grants, which support the modernization of the electric grid to reduce the impact of extreme weather. Consumers Energy will match the spending with another $100 million once the grant is finalized and the work is done over time.

Berry highlighted the importance of the new funding to support equity and environmental justice, which is a stated goal of the Reliability Roadmap.

“Consumers Energy has made a commitment that all communities will experience the benefits of our work to better serve Michigan and participate in the clean energy transformation,” Berry said. “We are excited to communicate with leaders and stakeholders in communities that will most directly see the results of our efforts.”

Learn more about the Reliability Roadmap at ConsumersEnergy.com/reliable.

Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.7 million of the state’s 10 million residents in all 68 Lower Peninsula counties.

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Media Contacts: Brian Wheeler, 517-740-1545, or Tracy Wimmer, 517-539-4465