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Outage alert icon

As of: 2:16 AM, 9/27/21
Outage Center Map

Outage Center

The Outage Center is the easiest way to report an outage, check the status of an existing outage or get helpful outage preparation tips.

Smell natural gas? See a downed wire? Go to a safe location, call 9-1-1, then call us at 800-477-5050.

Your Outage Status For:

outage-bar

Your Power Is On

The Road to Restoration

1

Your Outage Reported

2

Analyzing Your Outage

3

Field Crews Dispatched

4

Crews Are Making Repairs

5

Power Restored

Get more information on each phase of your restoration.

Last update:

Your power should be back on. If this is not the case, please let us know.

Once your outage is analyzed a restoration time will be set.

Estimated Restoration Time

Report An Outage Check Your Outage Status

Current Situation

With Power

  • 23

    Crews in the Field

  • 9

    Current Outages

  • 95

    Customers Affected

1522 Outages in the Past 24 Hours

1427 Restorations

Other Outage Reporting


Additional Information About Your Outage


Storm Safety Tips

Monitor your Estimated Restoration Time

Learn to operate your generator safely

Protect your equipment from power surges

Make sure your family is safe and prepared for a power outage.

SEE ALL TIPS

If you meet any of the following criteria, you may qualify for an electric outage credit:

Service interrupted for more than five days (120 hours) during catastrophic conditions (10 percent or more of Consumers Energy customers affected).
Service interrupted for more than 16 hours during normal conditions.
Service interrupted more than seven times in a 12-month period.
Please complete the Electric Outage Credit form online or call 800-477-5050.

Additional Resources

How we restore power, outage causes, FAQs and more.

Prioritizing Power Restoration

Learn how Consumers Energy prioritizes power restoration in your area. We start with securing public safety. Company representatives may be sent out to secure or guard downed power lines that threaten safety. The damaged areas are prioritized and field crews are assigned to the specific areas to restore power.

Frequently Asked Questions

VIEW ALL FAQs

What Causes Outages?

Regardless of the cause, you can be assured we’ll be there to restore your power.


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