Update: February 12, 3:00 p.m. Working around the clock, our crews continue to restore power to customers who lost service in the latest round of extreme weather. We are assisted by crews from neighboring states who remain in Michigan after last week’s restoration efforts. We expect that most customers will have their service restored by late Wednesday. We continue to be grateful for your understanding during our state’s extreme weather conditions.
If you need assistance or help finding a warming shelter, please call 2-1-1.
Get updates and safety tips below. If you see a downed power line, please stay at least 25 feet away from it or anything it is touching, and keep children and pets away. Call 9-1-1 and Consumers Energy at 800-477-5050 to report them.
The Outage Center is the easiest way to report an outage, check the status of an existing outage or get helpful outage preparation tips.
Smell natural gas? See a downed wire? Go to a safe location, call 9-1-1, then call us at 800-477-5050.
Your Power Is On
Crews in the Field
7212 Outages in the Past 24 Hours
If you meet any of the following criteria, you may qualify for an electric outage credit:
Please complete the Electric Outage Credit form online or call 517-788-8370.
Make sure your family is safe and prepared for a power outage.
How we restore power, outage causes, FAQs and more.
Learn how Consumers Energy prioritizes power restoration in your area. We start with securing public safety. Company representatives may be sent out to secure or guard downed power lines that threaten safety. The damaged areas are prioritized and field crews are assigned to the specific areas to restore power.
Regardless of the cause, you can be assured we’ll be there to restore your power.