The Outage Center is the easiest way to report an outage, check the status of an existing outage or get helpful outage preparation tips.
Your Power Is On
Your Outage Reported
Analyzing Your Outage
Field Crews Dispatched
Crews Are Making Repairs
Get more information on what goes into each phase of your power restoration
Crews in the Field
1188 Outages in the Past 24 Hours
Make sure your family is safe and prepared for a power outage.
If you meet any of the following criteria, you may qualify for an electric outage credit:
To request an outage credit application, please complete the Electric Outage Credit form online or call 800-477-5050.
How we restore power, outage causes, FAQs and more.
Learn how Consumers Energy prioritizes power restoration in your area. We start with securing public safety. Company representatives may be sent out to secure or guard downed power lines that threaten safety. The damaged areas are prioritized and field crews are assigned to the specific areas to restore power.