You will need to use your personal barcode to check out at a local retailer. This barcode is linked to your account, so it’s important to keep it secure once you have received it. Barcodes will be sent by email to pilot customers. You can save the email, or print the barcode. Then bring any of these options to a participating retailer.
To request a new barcode:
Send an email to inlanepayments@cmsenergy.com
- Please include your account number in your email. Your account number is located in the top right-hand corner of your bill. If you have an online account, you can also find it by clicking here, logging in and going to your account dashboard, where your account number is at the top under your address.
- Please also include the email address where you want us to deliver your barcode.
PLEASE NOTE: It may take as long as 48 hours to receive a new barcode. Your barcode is linked to your account, so it’s important to keep it secure once received.
A $1.75 fee applies for each payment transaction. To help during the COVID 19 pandemic, the $1.75 transaction fees are temporarily waived and will be reimbursed in the form of a bill credit for all payments made at authorized agents through December 2020. You do not need to take any action to receive the credit.
In-Lane Payments on each barcode are limited to $999.00 per day, and 10 payment transactions and a total dollar value of $1999 within a 30-day period.
In-Lane Payments are provided by our 3rd Party Payment Provider. By accepting or using an In-Lane barcode to make a payment, you agree to the full terms and conditions, available at vanilladirect.com/pay/terms. After successful payment using this barcode, you may retrieve your full detailed e-receipt at https://pay.vanilladirect.com/ereceipt.