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Consumers Energy Payment Center
PO Box 740309
Cincinnati, OH 45274-0309
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We apologize, but are temporarily experiencing some technical difficulties with our payment system. Please check back later this evening.
We apologize, but due to some urgent maintenance needs, accounts will not be accessible on our website from 7-10 pm on Tuesday 4-16.
There is a severe weather alert in your area that could cause outages.
Learn about payment options and better understand what’s included on your bill.
Make a one-time payment using a checking or savings account.
Get an overview of your bill, including explanations of what can cause your bill to change throughout the year.
Save time and trees by switching to paperless billing. Your online account makes life easier with these features:
You can choose from many nearby locations to pay your bill.
Find out more about our different energy rates and what’s included.
Learn how to read a meter and about an estimated meter read.
We're here to help, offering assistance to avoid interruptions and instructions for reconnection.
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An overview of your bill, including explanations of what can cause your bill to change throughout the year.
Find everything you need to easily pay your bill, find a variety of program information and more.
We’re still working on this part of the site. In the meantime, we’re sending you back to the old site. Check back soon for updates!