We are currently experiencing technical difficulties with outage communications. We are actively troubleshooting these system problems and apologize for the inconvenience. Thank you for your patience.

We are currently experiencing technical difficulties with outage communications. We are actively troubleshooting these system problems and apologize for the inconvenience. Thank you for your patience.

We are currently experiencing technical difficulties with outage communications. We are actively troubleshooting these system problems and apologize for the inconvenience. Thank you for your patience.

We are currently experiencing technical difficulties with outage communications. We are actively troubleshooting these system problems and apologize for the inconvenience. Thank you for your patience.

We're currently experiencing system issues which may result in website slowness. We're sorry for any inconvenience and ask that you try again later today.

We're currently experiencing system issues which may result in website slowness. We're sorry for any inconvenience and ask that you try again later today.

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As of: 7:02 AM, 9/27/22 Visit Outage Map

Billing & Payment

Learn about payment options and better understand what’s included on your bill.

Please Read:

Please Read:

In a continuing effort to protect your data privacy, account-owner approval is required as of 10/1 for spouses to make changes and updates when speaking with a Customer Service Representative. Please fill out our Release of Customer Information form if you would like to provide authorization for your spouse to call us.

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Understand Your Bill

Payment and Bills Made Easier

Create an Online Account

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Get Help Paying Your Bill

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Get Payment Confirmation by Text, Email or Phone

Choose Alerts

Other Ways To Pay

Smooth Out Your Payments

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Payment Locations

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Shut-Off and Reconnection Information

Learn How to Avoid a Shut-Off, and How to Reconnect Service if Shut-Off

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Special Programs

Consumers Energy offers special programs for active military and veterans

Veterans Programs

If you’re a veteran or are currently serving, there are special programs just for you.

See Our Veterans Programs
Payment plans for Senior Citizens

Programs for Seniors

You may qualify for protection plans, financial assistance or bill credits.

See Our Senior Programs
Learn how Peak Power Savers programs can save you money on your electricity bill

Peak Power Savers Programs

Programs that can save you money by helping you manage when you use energy.

See Our Peak Power Savers Programs