COVID-19 Update: We do not anticipate an impact to our energy services and have implemented guidelines to keep customers & employees safe.

COVID-19 Update: We do not anticipate an impact to our energy services and have implemented guidelines to keep customers & employees safe.

COVID-19 Update: We do not anticipate an impact to our energy services and have implemented guidelines to keep customers & employees safe.

COVID-19 Update: We do not anticipate an impact to our energy services and have implemented guidelines to keep customers & employees safe.

We are experiencing intermittent system issues today. You may encounter technical difficulties while making payments and reporting outages. Thank you for your patience as we work on the site.

We are experiencing intermittent system issues today. You may encounter technical difficulties while making payments and reporting outages. Thank you for your patience as we work on the site.

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As of: 3:53 PM, 4/7/20 learn more

Billing & Payment

Learn about payment options and better understand what’s included on your bill.

Understand Your Bill

Payment and Bills Made Easier

Create an Online Account

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Need Help Paying Your Bill?

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Paperless Billing

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Get Payment Confirmation by Text, Email or Phone


Choose Alerts

Other Ways To Pay

Smooth Out Your Payments

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Payment Locations

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Shut-Off and Reconnection Information

Learn How to Avoid a Shut-Off, and How to Reconnect Service if Shut-Off

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Special Programs

Consumers Energy offers special programs for active military and veterans

Veterans Programs

If you’re a veteran or are currently serving, there are special programs just for you.

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Payment plans for Senior Citizens

Programs for Seniors

You may qualify for protection plans, financial assistance or bill credits.

Learn More