We're experiencing technical difficulties with our Start/Transfer Service online and through our Call Centers. Please try again online later this evening.

We're experiencing technical difficulties with our Start/Transfer Service online and through our Call Centers. Please try again online later this evening.

We're experiencing technical difficulties with our Start/Transfer Service online and through our Call Centers. Please try again online later this evening.

We're experiencing technical difficulties with our Start/Transfer Service online and through our Call Centers. Please try again online later this evening.

We're currently experiencing technical difficulties with our Payment Balance Reporting both online and through our call center. Please check online again later tonight to see your correct payment balance.

We're currently experiencing technical difficulties with our Payment Balance Reporting both online and through our call center. Please check online again later tonight to see your correct payment balance.

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As of: 7:20 PM, 12/1/20

Billing & Payment

Learn about payment options and better understand what’s included on your bill.

Understand Your Bill

Payment and Bills Made Easier

Create an Online Account

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Need Help Paying Your Bill?

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Paperless Billing

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Get Payment Confirmation by Text, Email or Phone


Choose Alerts

Other Ways To Pay

Smooth Out Your Payments

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Payment Locations

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Shut-Off and Reconnection Information

Learn How to Avoid a Shut-Off, and How to Reconnect Service if Shut-Off

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Special Programs

Consumers Energy offers special programs for active military and veterans

Veterans Programs

If you’re a veteran or are currently serving, there are special programs just for you.

Learn More
Payment plans for Senior Citizens

Programs for Seniors

You may qualify for protection plans, financial assistance or bill credits.

Learn More
Learn how Peak Power Savers programs can save you money on your electricity bill

Peak Power Savers Programs

Four different programs save you money by managing when you use electricity.

Learn More