We're currently experiencing system issues which may result in website slowness. We're sorry for any inconvenience and ask that you try again later today.

We're currently experiencing system issues which may result in website slowness. We're sorry for any inconvenience and ask that you try again later today.

We're currently experiencing system issues which may result in website slowness. We're sorry for any inconvenience and ask that you try again later today.

We're currently experiencing system issues which may result in website slowness. We're sorry for any inconvenience and ask that you try again later today.

Some customers may see a delay in paper bill delivery with some bills delivered in black and white due to a printer issue. Apologies for any inconvenience to customers who anticipated receiving bills this week.

Some customers may see a delay in paper bill delivery with some bills delivered in black and white due to a printer issue. Apologies for any inconvenience to customers who anticipated receiving bills this week.

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As of: 1:01 PM, 9/24/23 Visit Outage Map

Billing & Payment

Learn about payment options and better understand what’s included on your bill.

Please Read:

Please Read:

It is important for us to do what we can to better protect your data privacy. As of October 2022, we require that the owner of the account must approve spouses to make changes and updates when speaking with a Customer Service Representative. Please fill out our Release of Customer Information form if you would like to allow permission for your spouse to call us.

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How Your Bill Works

About Your Bill

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Your Bill and Charges Explained

Rates

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Find the Best Rates for You

Reading a Meter

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Learn How to Read a Meter

Payment and Bills Made Easier

Create an Online Account

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Quick and Simple

Get Help Paying Your Bill

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Find Assistance Programs

Paperless Billing

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Go Paperless With ebill

Choose Your Own Due Date

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Our Custom Due Date Program Lets You Pick the Due Date That Works Best for You

Get Payment Confirmation by Text, Email or Phone

Pick the payment alerts and reminders you want. Then choose how you want to receive them.

Choose Alerts

Other Ways To Pay

Ways to Pay

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Choose What’s Best for You

Smooth Out Your Payments

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Learn About Budget Plan

Payment Locations

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Make Your Payment Locally

Shut-Off and Reconnection Information

Learn How to Avoid a Shut-Off, and How to Reconnect Service if Shut-Off

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See Shut-Off and Reconnection Info

Special Programs

Consumers Energy offers special programs for active military and veterans

Veterans Programs

If you’re a veteran or are currently serving, there are special programs just for you.

See Our Veterans Programs
Payment plans for Senior Citizens

Programs for Seniors

You may be able to get a protection plan, financial help or bill credits.

See Our Senior Programs
Learn how Peak Power Savers programs can save you money on your electricity bill

Peak Power Savers Programs

Check out our programs that can save you money by helping you manage when you use energy.

See Our Peak Power Savers Programs