How to Read a Meter

About Upgraded Meters

The vast majority of our electric customers now have upgraded meters, which send energy use to us daily. These upgraded meters nearly eliminate the need for in-person meter reading and estimated billing.

Learn More

It’s Easier Than Ever To Track Your Energy Use

Interested in how much energy you’re using? With daily updates from your upgraded meter, it’s simple to check your energy use, and compare it to past use.

Learn More

How To Read A Meter

Natural gas meter reading

How to Read a Natural Gas Meter 

Natural gas meters have four main dials. Record the numbers from left to right for each dial hand.

  • For hands in between two numbers, record the lower number but if it's between 0 and 9, use 9.
  • If the hand appears to be directly on a number, take a look at the dial to the right before recording the number.
  • If the right dial has not yet passed 0, record the lower number.

Submit a Meter Read

Electric meter reading

How to Read An Electric Meter 

Some electric meters have five main dials. Record the numbers from left to right for each dial hand.

  • For hands in between two numbers, record the lower number but if it's between 0 and 9, use 9.
  • If the hand appears to be directly on a number, take a look at the dial to the right before recording the number.
  • If the right dial has not yet passed 0, record the lower number.

Submit a Meter Read

What Is An Estimated Meter Read?

We’re Upgrading Natural Gas Meters To Eliminate Estimated Reads

Smart energy icon