COVID-19 Update: We do not anticipate an impact to our energy services and have implemented guidelines to keep customers & employees safe.
COVID-19 Update: We do not anticipate an impact to our energy services and have implemented guidelines to keep customers & employees safe.
COVID-19 Update: We do not anticipate an impact to our energy services and have implemented guidelines to keep customers & employees safe.
COVID-19 Update: We do not anticipate an impact to our energy services and have implemented guidelines to keep customers & employees safe.
We are experiencing intermittent system issues today. You may encounter technical difficulties while making payments and reporting outages. Thank you for your patience as we work on the site.
We are experiencing intermittent system issues today. You may encounter technical difficulties while making payments and reporting outages. Thank you for your patience as we work on the site.
How to Read a Meter
Learn how to read a meter, about estimated reads and Consumers Energy Smart Energy® Program.
About Upgraded Meters
The vast majority of our electric customers now have upgraded meters, which send energy use to us daily. These upgraded meters nearly eliminate the need for in-person meter reading and estimated billing.
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It’s Easier Than Ever To Track Your Energy Use
Interested in how much energy you’re using? With daily updates from your upgraded meter, it’s simple to check your energy use, and compare it to past use.
Learn More
How To Read A Meter
How to Read a Natural Gas Meter
Natural gas meters have four main dials. Record the numbers from left to right for each dial hand.
- For hands in between two numbers, record the lower number but if it's between 0 and 9, use 9.
- If the hand appears to be directly on a number, take a look at the dial to the right before recording the number.
- If the right dial has not yet passed 0, record the lower number.
How to Read An Electric Meter
Some electric meters have five main dials. Record the numbers from left to right for each dial hand.
- For hands in between two numbers, record the lower number but if it's between 0 and 9, use 9.
- If the hand appears to be directly on a number, take a look at the dial to the right before recording the number.
- If the right dial has not yet passed 0, record the lower number.
We’re Upgrading Natural Gas Meters To Eliminate Estimated Reads
To enhance your service, we will perform a technology upgrade to natural gas meters. Once the upgrade is complete, we won’t have to read meters manually. Instead a truck will drive by your home once a month to capture the meter read. This technology has already been installed successfully on more than 45 million natural gas meters nationwide.
If you have additional questions, call us at 800-477-5050.