We apologize, but are temporarily experiencing some technical difficulties with our payment system. Please check back later this evening.
We apologize, but are temporarily experiencing some technical difficulties with our payment system. Please check back later this evening.
We apologize, but are temporarily experiencing some technical difficulties with our payment system. Please check back later this evening.
We apologize, but are temporarily experiencing some technical difficulties with our payment system. Please check back later this evening.
We apologize, but due to some urgent maintenance needs, accounts will not be accessible on our website from 7-10 pm on Tuesday 4-16.
We apologize, but due to some urgent maintenance needs, accounts will not be accessible on our website from 7-10 pm on Tuesday 4-16.
What Our New Summer Time of Use Rate Means for You
Beginning in June, you will transition to our new summer Time of Use rate, and we want you to be prepared. To help you understand what this means for you, we've created a new, personalized bill impact tool based on your summer 2018 electric use. This tool is available online and will help you see how small changes in your routine can make a big impact on your bill.
Our new summer Time of Use rate is part of a statewide effort to reduce energy use when demand is highest – on summer weekdays between 2 p.m. and 7 p.m. With this new rate, when you use energy is just as important as how much you use. By shifting your energy use outside the hours of peak demand you could lower your bill.
How to Read a Meter
Learn how to read a meter, about estimated reads and Consumers Energy Smart Energy® Program.
About Upgraded Meters
Learn More
It’s Easier Than Ever To Track Your Energy Use
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How To Read A Meter
How to Read a Natural Gas Meter
Natural gas meters have four main dials. Record the numbers from left to right for each dial hand.
- For hands in between two numbers, record the lower number but if it's between 0 and 9, use 9.
- If the hand appears to be directly on a number, take a look at the dial to the right before recording the number.
- If the right dial has not yet passed 0, record the lower number.
How to Read An Electric Meter
Some electric meters have five main dials. Record the numbers from left to right for each dial hand.
- For hands in between two numbers, record the lower number but if it's between 0 and 9, use 9.
- If the hand appears to be directly on a number, take a look at the dial to the right before recording the number.
- If the right dial has not yet passed 0, record the lower number.
We’re Upgrading Natural Gas Meters To Eliminate Estimated Reads
To enhance your service, we will perform a technology upgrade to natural gas meters. Once the upgrade is complete, we won’t have to read meters manually. Instead a truck will drive by your home once a month to capture the meter read. This technology has already been installed successfully on more than 45 million natural gas meters nationwide.
If you have additional questions, call us at 800-477-5050.