Virtually every home and business we provide energy for has received an upgraded meter. These more accurate meters are equipped with two-way communication capabilities and make it easier to read your monthly use.
To report a reading, a module within the meter sends total energy use through a secure network. Then, you have the ability to view your energy use online the following day.
Upgraded meters give you the tools to make more informed energy choices and offer benefits like:
Gas Automated Meter Reading (AMR) is being implemented for our gas-only customers. This technology upgrade to an existing natural gas meter will improve our customer service and how we read meters while providing more accurate bills due to the higher read rate.
Maybe you don’t have an upgraded meter, or maybe you’ve chosen to opt out of the upgrade. Learn to read your home’s meter manually with these simple steps.
Some electric meters have five main dials. Record the numbers from left to right for each dial hand.
Natural gas meters have four main dials. Record the numbers from left to right for each dial hand.
We make every effort to read meters every month to help ensure your bill is as accurate as possible. In the event that bad weather or other events do not allow us to do so safely, we estimate your bill based on past use and weather conditions.