With or without an online account
Setup your account to enable
Find offices or authorized agents
Consumers Energy Payment Center
PO Box 740309
Cincinnati, OH 45274-0309
Other helpful topics
Sign up for alerts
Your online account will be temporarily unavailable as we upgrade our system from 3 p.m. Saturday May 6, until 3 p.m. on Sunday May 7. We apologize for the inconvenience.
Save time and have your monthly bill automatically deducted from your checking or savings account or billed to your Visa®, MasterCard® , Discover® credit or debit card (residential customers only).
Bring a stub or account number when paying at these locations. Fees may apply at authorized pay agents.
Make an immediate, one-time payment with your Visa or MasterCard credit or debit card, or electronic check using a third party.
Need Help Paying Your Bill?
There are a wide range of options to help you pay your energy bill.
Sign up for eBill
Save time and trees with paperless billing.
Join Our Budget Plan
This convenient plan spreads out your costs into equal payments.
Alert Preferences keep you informed about your bills, account notices, outages and more.
Create an Online Account
It’s free and easy. Manage your account anytime, anywhere.
We’re still working on this part of the site. In the meantime, we’re sending you back to the old site. Check back soon for updates!