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As of: 2:57 AM, 1/28/23 Visit Outage Map

Ways To Pay

Pay How You Want

Save time with different payment options. You can set up Auto-pay for easy monthly payments or you can make a one-time payment online, over the phone, by mail or in person.


Save time with automatic bill payments made each month. With Auto-pay, you can pay your bill from your checking or savings account or from your Visa®, MasterCard® or Discover® credit or debit card. 

Enroll Now
It’s easy to make a one-time payment. You can use your checking or savings account, or your Visa®, MasterCard®, Discover® credit or debit card.

Sign In or Create An Online Account
You’ll need to provide our contact information:

Consumers Energy Payment Center
PO Box 740309
Cincinnati, OH 45274-0309

Fees may apply. Contact your financial institution for help.

Please use our payment locations map below to find another location close to you, or use one of our other ways to pay listed on this page.


Bring a stub or account number when paying at these locations.

Payment locations map feature
Make a same-day, one-time payment with your Visa®, MasterCard® or Discover® credit or debit card, or electronic check using a third party.

This is for residential and small business customers only. Please call 866-329-9593 to make your payment.

Pay your bill (or someone else's bill) without logging in to your account. You can use your checking or savings account, or your Visa®, MasterCard®, Discover® credit or debit card.

Pay Now
Enroll in Billing and Payment text alerts through your online profile. Through your phone, you'll be able to verify or add your financial information and text PAY to make a payment.

Sign In or Create An Online Account
Send check or money order to:

Consumers Energy Payment Center
PO Box 740309
Cincinnati, OH 45274-0309
Would you like to help someone pay their energy bill? Give them an energy gift certificate.

  • Available in amounts of $10, $20, $25, $50
  • Gift certificates do not have the name of the buyer on them, so if you prefer you can give them anonymously

3 Ways to Purchase:


Purchase By Mail
  • You can request that the gift certificates be mailed to you, or mailed to another person
  • Complete this form and send a check or money order for the amount of gift certificates you want to buy to:

    Consumers Energy
    GOE-CRM RM 136
    530 W. Willow St.
    Lansing, MI 48906

Purchase At Your Local Consumers Energy Bill Payment Office

Purchase At Select Credit Unions
  • Burton – ELGA Credit Union, 2303 S. Center
  • Clawson – Diversified Members Credit Union, 625 N. Main St.
  • Davison - ELGA Credit Union, 8415 Davison
  • Flushing - ELGA Credit Union, G-6238 Pierson Rd.
This product/service is not regulated by the Michigan Public Service Commission.