CARE Program

If you need assistance managing your energy bill, the Consumers Affordable Resource for Energy (CARE) program may help.

relieved couple paying their energy bill

CARE Helps Customers Who Need Help Paying Their Energy Bill.

If you qualify, you can get a lower bill every month with set payments,  past-due balance forgiveness, and monthly bill credits. It’s free to apply.

Not sure if you can qualify? You can still apply.

How Long does CARE Last?


  • calendar with money symbol

    CARE lasts 24 months from the time your application is approved.

  • You must make your monthly payments on time to stay in the program.

  • paper bill

    After 24 months, you can apply again for more support.

How to Sign Up


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Apply for SER

Most agencies will ask you to first apply for State Emergency Relief (SER) which could qualify you for up to $1,200 in help.

Apply Today Apply Today
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Contact an Agency to Enroll

Review the list below and contact an agency to enroll in CARE. Program spots are limited and filed on a first come, first served basis.

Find an Agency Find an Agency

Available Agencies


The United Way of South Central Michigan (UWSCMI)

To apply for services, visit the website or call 517-741-0202. 

True North Community Services

To apply for services, visit the website or call 231-355-5880.

The Salvation Army

To apply for services, visit the website or call 616-929-1640. You can call toll free at: 1-800-725-2769.
 

The Heat and Warmth Fund (THAW)

To apply for services, visit the website or call 1-800-866-8429. 

Bureau of Community Action and Economic Opportunity

To apply for services, visit the website or call your local Community Action Agency.

St. Vincent de Paul Society

To apply for services or inquire about other available assistance, visit the website or call 313-393-2855 or toll free at: 1-877-788-4623. 

The United Way of Southeastern Michigan

To apply for services or check the status of your application, visit the website or call 844-211-4994.

Barry County United Way

To apply for services, visit the website or call 269-945-4010, 

Superior Watershed Partnerships (SWP)

To apply for services, visit the website or call 906-273-2742. 

What Information Will I Need to Apply?


We’re Here to Help

If you are behind on your bill or worried about shut off:

  • Apply for State Emergency Relief (SER)
  • Visit newmibridges.gov for additional assistance 

 

You Are Not Alone

Asking for help is okay. Many people use CARE. In fact, 26% of our customers are eligible for the program.

We are glad you’re here. 

Get Extra Help with Your Home


You may also qualify for a free home energy assessment with our Helping Neighbors Program—bringing you no cost home energy improvements that boost comfort and help reduce energy costs.

Expert technicians will walk through your home and identify energy‑saving opportunities at absolutely no cost to you.

Eligible customers can receive a variety of FREE upgrades, including:

  • Smart thermostats
  • Insulation
  • Pipe wrap
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