We're aware of intermittent slowness when attempting payment related transactions. We're sorry for any inconvenience and ask that you try again later today.
We're aware of intermittent slowness when attempting payment related transactions. We're sorry for any inconvenience and ask that you try again later today.
We're aware of intermittent slowness when attempting payment related transactions. We're sorry for any inconvenience and ask that you try again later today.
We're aware of intermittent slowness when attempting payment related transactions. We're sorry for any inconvenience and ask that you try again later today.
We are currently experiencing technical difficulties with processing payments. While troubleshooting is underway, please return later this afternoon to complete your transaction. We apologize for the inconvenience!
We are currently experiencing technical difficulties with processing payments. While troubleshooting is underway, please return later this afternoon to complete your transaction. We apologize for the inconvenience!
If you need assistance managing your energy bill, the Consumers Affordable Resource for Energy (CARE) Program may be able to help.
CARE is a 24 month affordable payment plan that helps you stay on top of your energy bills. As a CARE member, you will receive the following benefits:
CARE customers currently enrolled in a two-year CARE plan will be automatically enrolled through the second year of the program. There is no income validation or documents required to continue receiving CARE benefits until NEXT YEAR – September 30, 2021. Validation is required for new customers.
To qualify, customers must meet the following criteria:
CARE enrollment opens 10/1/20 and is on a first come first serve basis. If you are past due and need assistance with your bill, apply for State Emergency Relief (SER) here. On your SER application you can chose a “Navigator” from the below list of agencies. Your agency navigator can help you enroll in CARE and provide self-sufficiency services. Dial 2-1-1 to find assistance in your area.
If the CARE Program isn't right for you, below are additional assistance programs.
CARE+
CARE+ is available to customers who do not qualify for SER or the traditional CARE program due to being over income. CARE+ is an affordable payment plan that helps you stay on top of your energy bills. As a CARE+ member, you will receive the following benefits:
If you have recently applied for SER and did not qualify for SER, you may be eligible for CARE+. Contact 2-1-1 in order to determine the best program for you.
Shut-Off Protection Plan is available year-round.
Eligibility:
Winter Protection Plan is available November 1 through March 31.
Eligibility:
The Helping Neighbors Program
Learn how to lower your monthly utility bill and increase the energy efficiency of your home at no cost.
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