Make Your Energy Bill More Manageable

If you need assistance managing your energy bill, the Consumers Affordable Resource for Energy (CARE) Program may help. CARE provides monthly bill credits, payment rewards and catch-up assistance for those who qualify. You can also learn to cut energy costs with tips and tools to make your home more energy efficient. Find out if you qualify.
Eligibility

The CARE program isn't for everyone. To qualify, customers must be past due on their Consumers Energy account with an outstanding balance of less than $2,000 and meet the following criteria:

  • Must meet the household income guidelines
  • Must be 18 years or older
  • Must be a U.S. citizen or legal alien
  • Must be an active residential Consumers Energy account holder or the spouse of the account holder
  • Must not have theft or fraud on the account

CARE Program Eligibility Guidelines
Number of Household Members Maximum MONTHLY Income
(150% of Poverty Level)
1 $1,485
2 $2,003
3 $2,520
4 $3,038
5 $3,555
6 $4,073
7 $4,591
8 $5,111
Add $520 for each additional family member
Enrollment Process

Thank you for your interest in the CARE Program. Open enrollment for CARE is now closed.

We encourage you to seek assistance with your past-due bill through other available resources. Many agency programs open in October. Some of the key programs outlined in the table below. Learn more about these options with agencies in your area or dial 2-1-1.

Assistance Programs

If the CARE Program isn't right for you, below are additional assistance programs.

Consumers Energy

Payment Receipt

Payment Total

  • Confirmation Number:

Payment Breakdown

  • Account Number:

    Street Address:

    Last Name:

    Phone Number:

  • Total Payment:

    Balance After Payment: Credit

  • Charged to:

    Process Date: