We're aware of intermittent slowness when attempting payment related transactions. We're sorry for any inconvenience and ask that you try again later today.

We're aware of intermittent slowness when attempting payment related transactions. We're sorry for any inconvenience and ask that you try again later today.

We're aware of intermittent slowness when attempting payment related transactions. We're sorry for any inconvenience and ask that you try again later today.

We're aware of intermittent slowness when attempting payment related transactions. We're sorry for any inconvenience and ask that you try again later today.

We are currently experiencing technical difficulties with processing payments. While troubleshooting is underway, please return later this afternoon to complete your transaction. We apologize for the inconvenience!

We are currently experiencing technical difficulties with processing payments. While troubleshooting is underway, please return later this afternoon to complete your transaction. We apologize for the inconvenience!

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As of: 2:02 AM, 1/17/21

Bill Inserts

Be Safe and Save Energy

We work hard to ensure our customers have the most up-to-date information regarding energy. That’s why we include information in customer bills that emphasizes safety, value-added products and services, and other items of interest. Explore bill insert information from the past 12 months below.

Save $100 on the new Google Nest Thermostat with our instant rebate.

Claim your FREE Google Nest Thermostat.

Get help paying your energy bill.

Tips on what to do if there's a natural gas emergency.

Applying for energy efficiency rebates is even easier with our new online application.

Save Energy and Lower Your Energy Bills

Click here for updated environmental characteristics of Consumer Energy electricity.

Help Make Michigan Greener. Click here to review the environmental characteristics of Consumers Energy.

Need help paying your bill?   Learn more

With the summer ahead, keep comfortable with a FREE Google Nest Thermostat E!   Learn more

Learn more about our Peak Power Savers® programs and you can save money this summer.


Natural gas is naturally colorless, tasteless and odorless. A “rotten egg” odor is added before delivery to homes and businesses so gas leaks can be detected quickly, without special equipment. If you smell natural gas (a rotten egg odor), Go to a safe place, Call 9-1-1 and Call Consumers Energy 800-477-5050 (24/7).

Click here to create a clean energy future by booking a free home energy assessment today.

Learn more about Electric Outage Credits today.

Environmental Sources of Electricity


We produce about 36% of our total electricity from coal, which is less than the regional average of 46%. Other fuel sources include: nuclear, natural gas, hydroelectric, oil and other renewable fuels such as wood and wind. View reports from Apr. 1, 2018 to Mar. 31, 2019 and see available rate options for residential electric and combination customers, residential natural gas customers and business customers.

Learn more about the various energy efficiency programs and rebates that we offer.

Click here to learn more on the projected environmental characteristics of Consumers Energy.

Thank you for rating up highest in the Midwest in 2019 in Customer Satisfaction with Residential Natural Gas Service.