What Our New Summer Time of Use Rate Means for You
Beginning in June, you will transition to our new summer Time of Use rate, and we want you to be prepared. To help you understand what this means for you, we've created a new, personalized bill impact tool based on your summer 2018 electric use. This tool is available online and will help you see how small changes in your routine can make a big impact on your bill.
Our new summer Time of Use rate is part of a statewide effort to reduce energy use when demand is highest – on summer weekdays between 2 p.m. and 7 p.m. With this new rate, when you use energy is just as important as how much you use. By shifting your energy use outside the hours of peak demand you could lower your bill.
If Your Life Includes Medical Equipment, Now’s the Time to Prepare for an Outage
If you rely on electric powered life-support equipment in your home, power outages can be more than a minor inconvenience. Unfortunately, we are not able to provide special service or return your power more quickly if an emergency strikes. So, preparation is critical. Get started with the below programs.
Critical Care Program
If you are on life-support or have a life threatening medical condition, you are eligible for shut off protection. Please complete the Medical Certification Form to get started. Please note, if you are participating in life support shut off protection, you need to re-enroll every year.
PLEASE NOTE: Backup generators and transportation services are not part of this program. Participation in this program does not mean your electric power will be restored sooner than others.
The American Red Cross Identification Program will teach you how to create an emergency backup plan and arrange for proper equipment when needed. It’s available for people who live in our electric service area and have had a doctor prescribe life-support equipment. The Red Cross also provides other great tips to stay safe in an emergency.