If you rely on electric powered life-support equipment in your home, power outages can be more than a minor inconvenience. They can be dangerous. Unfortunately, we are not able to provide special service or return your power more quickly if an outage were to happen. So, preparation is critical. Get started with the below programs.

If you are on life-support or have a life threatening medical condition, you could get shut off protection. Please complete the Medical Certification Form to get started. Please note, if you are participating in life support shut off protection, you need to re-enroll every year.

PLEASE NOTE: Backup generators and transportation services are not part of this program. Participation in this program does not mean your electric power will be restored sooner than others.

See Medical Certification Form

If you need help paying your bill, we offer payment plans and assistance are available.