Managing Your Bill

managing your bill

Lower Temperatures Have Caused Higher Energy Use

This January has been one of the coldest on record. With 10 days of highs lower than 20 degrees, and five days at or below zero it was almost as cold as the Polar Vortex of 2014. These extended cold temperatures mean we’re all spending more energy to heat our homes, and more time indoors. This adds up to higher energy bills, which can be a surprise when the previous year was milder than normal. For instance January 2018 was colder than any January since 2014.

We offer useful tools that can help you track your day-to-day energy use, or compare this year’s energy use to last year. Additional factors that could impact your bill include:

  • Number of days in a billing cycle. The average number of days billed each month is 30. However, the average number of days billed in January 2018 was 35. A few days more or less could make your bill higher or lower than previous months.
  • Having a new person living in your home.
  • Remodeling or adding a new appliance.
If you have questions about your bill, our interactive tool helps explain each section.

managing your bill

We Offer Assistance Programs That Can Help Bills From Becoming Overwhelming


If you’re having trouble paying your bills, you’re not alone. 1 out of 3 people in Michigan are in the same situation. We offer programs that can help, whether you want to avoid getting unexpected high bills, or you already have one.

Learn more about the available assistance options.

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we buy natural gas in the summer to keep costs low and pass the savings on to you

We Work All Summer To Keep Your Heating Costs Low

We purchase natural gas in the summer when prices are low, and store it for winter so we can pass the savings along.

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mom and child sitting in warm kitchen

Get Rebates To Lower Your Energy Use And Your Bill

Becoming more energy efficient will have a long-term impact on your monthly energy bills. We make it easier with money-saving rebates.

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simple ways to start saving today

Useful Tips For Lowering Your Energy Use

Check out these simple ways to start saving energy today, so you can have a lower bill in the months to come.

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